Refund Policy

1. General Policy
At Landstronaut, we strive to provide exceptional value to all participants. However, we understand that circumstances may arise requiring a cancellation. The following outlines our refund policy for conference registrations, tickets, and associated services:

2. Refund Eligibility
2.1 Full Refunds

• Full refunds will be issued if a cancellation request is received 30 days or more before the start date of the event.

2.2 Partial Refunds

• A 50% refund will be issued for cancellation requests made 15-29 days prior to the event start date.

2.3 No Refunds

• No refunds will be issued for cancellation requests made 14 days or less before the event start date.
   

3. Non-Refundable Items
The following items are non-refundable under any circumstances:

• Sponsorship fees

• Add-ons such as VIP upgrades, pre-conference workshops, and optional tours

• Processing or service fees associated with payment methods
   

4. Transfer of Tickets
If you are unable to attend the conference, you may transfer your registration to another participant.

• Transfer requests must be submitted in writing to support@Landstronaut.com at least 30 days prior to the event.

• Transfers are subject to approval by the event organizers.
   

5. Cancellation or Rescheduling of the Event

• If the conference is canceled due to unforeseen circumstances (e.g., natural disasters, government restrictions), participants will be eligible for a full refund of the ticket price.

• If the event is rescheduled, all purchased tickets will automatically transfer to the new date. Participants unable to attend the rescheduled date may request a refund within 14 days of the reschedule announcement.
   

6. Refund Process

• Refund requests must be submitted in writing to surpport@Landstronaut.com.

• Approved refunds will be processed within 14 business days to the original payment method.

• Please note that processing or transaction fees may not be refundable.

7. Contact Information
For refund inquiries or further assistance, contact us at:
Email: Support@landstronaut.com